Terms of Service

These Terms of Service ("Terms") govern your use of Relent, a service provided by Almotabaa Alarabiya for Technology (commercial registration 7029143752), Imam Ali bin Abi Taleb Street, Alfarooq District, Riyadh, Saudi Arabia ("Relent", "we", "us"). Please read them carefully.

1. Acceptance and eligibility

By creating an account or using Relent you agree to these Terms and to our Privacy Policy. If you do not agree, do not use Relent. You must be at least 18 years old and able to enter into a binding contract under the laws that apply to you.

2. What Relent is

Relent gives you a "cloud phone": a browser hosted in the cloud, set up like a phone, with its own profile that is kept between sessions. An AI agent operates that cloud phone on your instructions. It can open apps and websites, read pages, tap, scroll, type, and create or edit images. You can watch what it does, take over at any moment, hand control back, or stop it.

The agent is powered by artificial intelligence and can make mistakes. It may misunderstand an instruction, click the wrong thing, or return results that are incomplete or wrong. You are responsible for checking its work. We do not guarantee that the service will be uninterrupted, error-free, or that any particular task will succeed.

3. Your account

You sign in with your Google account. We receive your email address, name and profile photo from Google. Keep your Google account secure. You are responsible for everything that happens under your account. One account is for one person. Tell us at once if you suspect unauthorised use.

4. Third-party accounts and platforms

You sign in to third-party services (for example Instagram, WhatsApp Web or Gmail) yourself, inside your cloud phone. The agent is designed never to type your passwords, verification codes or card numbers; when it needs you, it hands the phone to you. Your signed-in sessions stay in your profile on our servers so the agent can act without asking you to sign in again.

You must have the right to use the accounts you connect and you must follow the terms of those services. Many platforms restrict or forbid automated use. Using Relent with them may lead to challenges, limits, or suspension of your accounts there, and you accept that risk. Relent is not affiliated with, endorsed by, or responsible for any third-party platform or for decisions those platforms make about your accounts.

5. How the agent acts for you

The agent acts only on your instructions. Before an action that cannot easily be undone or that reaches other people (for example sending a message, posting, purchasing or deleting) it asks for your approval. You remain responsible for the instructions you give, the approvals you grant, and the results. Read what you are approving.

Scheduled jobs run without you watching. A job performs actions that affect others only if you allowed it when you created the job. Do not use Relent for emergencies or for decisions where an error could cause serious harm. Content on web pages is untrusted; avoid asking the agent to handle highly sensitive material (for example banking or government identity pages) that you would not be willing to have on screen while the service is operating.

6. Acceptable use

You agree not to use Relent to:

• break any law or regulation;
• send spam or unsolicited bulk messages;
• harass, threaten, defraud, impersonate or deceive anyone;
• create, store or share unlawful, infringing, or sexually exploitative content, or content that promotes violence;
• scrape or automate any site in a way that breaches its terms or technical protections;
• bypass or attack security measures, CAPTCHAs or rate limits;
• access accounts or data that are not yours without permission;
• distribute malware, or probe, overload or disrupt our systems;
• resell or share your access with others.

We may stop a task, restrict features, or suspend an account that breaks these rules.

7. Subscription and payment

Relent is a paid subscription of 99 SAR per month. VAT is added to the price where it applies. Payment is by card through Moyasar, a licensed payment service provider. We never see or store your full card number; we keep a token that lets us charge the card you saved, together with its brand and last four digits.

The first charge is made when you subscribe. The subscription then renews automatically every month on the same day until you cancel. You can cancel at any time in the app (Settings → Subscription); you keep access until the end of the period you have paid for and are not charged again.

If a renewal payment fails we retry up to three more times over three days. You may keep access during that short grace period; if it still fails the subscription ends. We will give you at least 30 days' notice before any price change takes effect, and you may cancel before it does.

Refunds: Fees are charged in advance for each monthly period. Once a period has started it is not refundable, except where the law requires a refund or where we agree otherwise in writing. If you were charged by mistake or twice, contact us and we will correct it.

8. Your content and what Relent creates

You keep your rights in what you give us (instructions, files, images). You give us a limited licence to host and process it only to run the service for you. Images and other output created by the AI are provided as is; they may not be unique, and you are responsible for using them lawfully. We do not claim ownership of your outputs.

9. Privacy

How we collect and use personal data, including sending screenshots and page text to an AI provider outside Saudi Arabia, is described in the Privacy Policy, which forms part of these Terms.

10. Changes to the service

We may improve, change or remove features, and may apply fair-use limits to protect the service. We will try to give notice of changes that significantly reduce what you have paid for.

11. Suspension and termination

You may stop using Relent and delete your account in the app at any time. We may suspend or end your access if you break these Terms, if your use puts others or the service at risk, if payment fails, or if the law requires it. When an account ends, its data is deleted as described in the Privacy Policy.

12. Disclaimers

To the extent the law allows, Relent is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose. We do not warrant that the agent will complete a task correctly, and we are not responsible for what third-party platforms do.

13. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, loss of data, or restrictions placed on your accounts by third-party platforms. Our total liability to you for any claim is limited to the fees you paid in the three months before the claim arose. Nothing in these Terms excludes liability that cannot be excluded under applicable law, such as liability for fraud or wilful misconduct.

14. Changes to these Terms

We may update these Terms. For material changes we will notify you in the app or by email at least 14 days before they take effect. If you keep using Relent after that, you accept the new Terms. If you do not agree, cancel before they take effect.

15. Governing law and disputes

These Terms are governed by the laws of the Kingdom of Saudi Arabia. We encourage you to contact us first so we can try to resolve any issue. Disputes that cannot be resolved are subject to the competent courts of Riyadh, Saudi Arabia. These Terms are provided in Arabic and English; if the two differ, the Arabic version prevails.

16. Contact

Almotabaa Alarabiya for Technology · Imam Ali bin Abi Taleb Street, Alfarooq District, Riyadh, Saudi Arabia · support@relnk.ai